1. What Information Do We Collect?
When you purchase tea products, fill out contact forms, subscribe to newsletters, or participate in our events, we may collect the following information:
- Name
- Phone number
- Email address
- Shipping address
- Purchase history and preferences
2. Purpose of Using Your Information
The collected data is used solely for the following purposes:
- Order fulfillment and shipping notifications
- Payment and refund processing
- Providing customer support
- Customer feedback and event notifications
- Improving our tea products and website experience
We do not sell, trade, or disclose your personal data to third parties.
3. Data Retention and Security
We retain your data securely in accordance with legal requirements and business needs, and we adopt appropriate technical measures to prevent loss, leakage, or unauthorized access.
4. Third-Party Services
This site may use the following third-party services to assist with operations and analytics:
- Logistics providers: e.g., Chunghwa Post, HCT Logistics, for tea delivery.
- Payment gateways: e.g., LINE Pay, ECPay, for online payments.
These service providers will only use your information as necessary to perform their functions.
5. Use of Cookies
Our website uses cookies to remember your preferences, analyze traffic, and provide a better shopping experience. You may disable cookies in your browser, but some features may not function properly as a result.
6. Your Rights
Under the Personal Data Protection Act, you have the right to:
- Request access to or review your personal data
- Request copies, additions, or corrections
- Request to stop collection, processing, or use
- Request deletion of personal data (which may affect services)
To exercise your rights, please contact us via email or through our contact page.
7. Contact Information
If you have any questions regarding this policy, feel free to contact us:
📧 Email: [email protected]
📞 Phone: 0926-517731
📍 Address: No. 19-1, Cukeng Ln., Sanlun Village, Mingjian Township, Nantou County 551, Taiwan